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• Do not wash the scale with water or immerse it in water.
• Never use detergents to clean the scale as this may cause
it to malfunction or discolor.
Troubleshooting
Error Message
Error Display
Description
Overload. The device will
power off.
Low battery. The device will
power off.
Measurement failure.
14 EN
Solution
Stop using this scale for
measurement.
Replace all three batteries at
the same time.
• Step barefoot and keep full
contact with the electrodes.
• Stand still until the
measurement on the LED
display locks.
When Measuring
Issue
Cause
Abnormal
• Incorrect posture.
measurement results:
• Too high
• Too low
• Device is placed on
• Huge difference
soft carpeting or
between two recent
uneven surface.
measurements
• Batteries not installed.
LED display does not
turn on after stepping
onto the scale.
• Worn batteries.
Scale does not proceed
• Taking a measurement
to analyse body
while wearing shoes or
composition.
socks.
Solution
• Step onto the scale
barefoot and stand still.
• Place the device on a
hard and flat surface.
• Install three new
batteries.
• Replace all three
batteries at the same
time.
• Stand barefoot on the
scale and keep feet in
full contact with the
electrodes when taking
a
measurement.
EN 15
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