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Hertfordshire, WD17 1HP, United Kingdom
Anker Innovations Deutschland GmbH
Georg-Muche-Strasse 3, 80807 Munich, Allemagne
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong
Kong
AUSTRALIA & NEW ZEALAND
WARRANTY
This document details the terms and conditions of the warranty provided with
this product.
Please disregard any other representations contained on this product's
packaging or provided with this product, which constitute or appear to
constitute a warranty.
Subject to the exclusions and limitations set out below, we warrant to you
that if you purchase a product directly from us, or, from any of our authorized
resellers, that it will not contain defects which are a result of faulty manufacturer
workmanship or materials. This warranty subsists for 15 months from the date
of purchase. This warranty is provided in addition to your rights under the
Australian & New Zealand Consumer Law.
Subject to any rights you have under the Australian & New Zealand Consumer
Law, we will not be liable for defects which are a result of damage or loss caused
by factors beyond our control, any product which has not been maintained
according to any care or maintenance instructions provided with the product,
any alterations to a product which are not performed by us, or damage or
defects caused to the product due to unusual or non-recommended use. We will
not be liable for any special, indirect, consequential or economic loss or damage
or loss of profits whatsoever suffered by you or any other person resulting from
any act or omission by us. Our total liability in respect of this Warranty against
Defects is limited to the replacement of the goods.
This Warranty against Defects is provided in addition to other rights and
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remedies that you may have at law. Our goods come with guarantees that
cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any
reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
In order to claim the warranty, you must return the product to the retailer
from which it was purchased or if that retailer is part of a National network, a
store within that chain, along with satisfactory proof of purchase. The retailer
will then return the goods to Directed Electronics Australia authorized by
Anker Innovations Limited. Directed Electronics Australia will repair, replace
or refurbish the product at its discretion. The retailer will contact you when
the product is ready for collection. All costs involved in claiming this warranty,
including the cost of the retailer sending the product to Directed Electronics
Australia, will be borne by you.
This warranty is offered by Directed Electronics Australia.
Customer service support number (+61) 3 8331 4800 Mon-Fri 8:30am -
5:00pm (AEST) and customer service email address support@myanker.com.au.
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