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Maintenance Methods
Dirty water tank
•Remove the dirty water tank, filter, and solid waste box in order.
Press the dirty water tank
release bu on to remove
the dirty water tank.
•Empty the solid waste box.
•Rinse the solid waste box and the filter slot.
Please rinse
the filter slot
You can open it to rinse
Filter
•Clean up the filter with clean water. You can open the
filter cover. Shake dry the filter and then put it back into
the machine for filter drying.
You can open it to clean
Roller brush
•Grab the tab on the right and pull it out gently, and then
clean the roller brush.
Pull out the filter from the top of the
solid waste box.
Pull up to remove the solid waste box.
•Empty and rinse the dirty water tank.
Roller brush cover
•Slightly press the roller brush release bu on to remove
the roller brush cover.
1. Push down to open it
2. Pull it up
Pipe
•If the machine prompts a high dirt level when the floor is
free from obvious dirt and several rounds of self-cleaning
have been completed, the pipe may be dirty;
•The vacuum mop prompts that the pipe gets clogged.
(Use the cleaning brush to clean the pipe for the above two
situations)
2.Stick the brush inside to clean
1. Clean the dirt suction port.
the interior of the pipe.
DO NOT rinse it.
Vacuum mop and self-cleaning base
•To ensure optimal performance, you are recommended to maintain all parts regularly;
•Before cleaning any part, please turn o the machine and unplug the power cord;
•Use a clean and dry cloth to scrub clean the machine and the base and prevent water ingress into electrical components;
DO NOT rinse with water
Problem Analysis and Troubleshooting
FAQ
In case of any fault when the product is working (no action or fault prompt on the screen or via voice), please refer to the
following table:
Description
The vacuum voice prompts "Roller brush not in place"
The vacuum voice prompts "Roller brush stuck. Please clean it"
The vacuum voice prompts "Filter of the dirty water tank
not in place. Please install it and check the dirty water
tank"
The vacuum mop voice prompts "Dirty water tank full.
Please empty it" and pauses
The vacuum mop voice prompts "Clean water tank short of
water. Please refill it" and pauses
The vacuum voice prompts "Pipe clogged. Please manually
clean the pipe and the roller brush" during cleaning or
self-cleaning
The vacuum voice prompts "Uneven roller brush iron drying.
Please check whether it is installed properly"
There is residual water inside the vacuum after
unboxing
The floors get dirtier when the vacuum is working
The vacuum loses suction power after a period of time
The roller brush suddenly stops rotating when the vacuum
is working
Possible causes or solutions
Check whether the roller brush is properly installed
Manually clean the pipe and roller brush
Check whether the dirty water tank is installed properly
Rinse the dirty water tank and the filter
Fill water into the clean water tank or check whether the
clean water tank is installed properly
As a consistently high dirt level is detected, there
may be residual dirt in the pipe. You are recommended to
clean the pipe with the cleaning brush.
Check whether the roller brush is properly installed
Each vacuum will receive strict functional tests before
delivery, and there may be a small amount of water
remaining, which will not a ect the vacuum
There is too much dirt on the roller brush, so it is
recommended that you put the vacuum back on the
base for self-cleaning
There may be stubborn stains and waste residue
a ecting the normal performance of the washer. It is
recommended that you remove and clean the roller
brush cover, roller brush, pipe, and filter.
The roller brush may be entangled with or the space between
the roller brush and the cover is clogged with foreign objects,
causing the roller brush to stop rotating. You can turn o the
vacuum mop and remove the roller brush cover and the roller
brush to clear the foreign objects. It is recommended to put
away the data cables, plastic bags, and shoelaces on the
floor before cleaning, to prevent them from entangling the
roller brush and stopping its rotation, which may damage
both the vacuum mop and items on the floor
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