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48 TROUBLESHOOTING
Problem
Water is not
Refrigerator or freezer doors are not closed properly.
dispensing.
• Water will not dispense if any of the refrigerator doors are left open.
Water filter has been recently removed or replaced.
• After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately five
Tubing connecting refrigerator to house supply valve is kinked.
• The tubing can kink when the refrigerator is moved during installation or cleaning.
The house water supply is not connected, the valve is not turned on fully, or the valve is
clogged.
• Connect the refrigerator to the water supply and turn the water shutoff valve fully open. If
Dispensing warm
Refrigerator was recently installed.
water.
• Allow 24 hours after installation for the water storage tank to cool completely.
The water dispenser has been used recently and the storage tank was exhausted.
• Depending on your specific model, the water storage capacity will range from
Dispenser has not been used for several hours.
• If the dispenser has not been used for several hours, the first glass dispensed may be
Refrigerator is connected to the hot water supply.
• Make sure that the refrigerator is connected to a cold water pipe.
Water has bad taste
Water supply contains minerals such as sulfur.
or odor.
• A water filter may need to be installed to eliminate taste and odor problems.
Water filter has been exhausted.
• Replacing the water filter is recommended:
Refrigerator was recently installed.
• Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air
Parts & Features
Problem
Doors will not close
Food packages are blocking the door open.
correctly or pop
• Rearrange food containers to clear the door and door shelves.
open.
minutes) to remove trapped air and contaminants from the system. Do not dispense the
entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.
Resulting in reduced water flow. Straighten or repair the water supply line and arrange it
to prevent future kinks.
the problem persists, it may be necessary to contact a plumber.
approximately 20 to 30 oz.
warm. Discard the first 10oz.
WARNING: Connecting the refrigerator to a hot water line may damage the
icemaker.
- Approximately every six months.
- When the water filter indicator turns on.
- When the water dispenser output decreases.
- When the ice cubes are smaller than normal.
and contaminants from the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
Possible Cause & Solution
Possible Cause & Solution
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