Done.
To access the internet with:
WiFi-enabled devices: Connect to the WiFi network using the WiFi name and password
Wired devices: Connect to a LAN port (Except the port marked WAN, all Ethernet ports
Tips
If you cannot access the internet, see Q2 in FAQ.
FAQ
Q1: I cannot log in to the web UI of the router by visiting tendawifi.com. What should I do?
A1: Try the following solutions:
If you are using a WiFi-enabled device, such as a smartphone:
− Ensure that it connects to the WiFi network of the router.
− Ensure that the cellular network (mobile data) of the smartphone is disabled.
If you are using a wired device, such as a computer:
− Ensure that tendawifi.com or 192.168.0.1 is entered correctly in the address bar, rather
than the search bar of the web browser.
− Ensure that the computer is connected to a LAN port of the router properly using an
Ethernet cable.
− Ensure that the computer is set to Obtain an IP address automatically and Obtain DNS
server address automatically.
If the problem persists, reset the router by referring to Q3, and try again.
Q2: I cannot access the internet after the configuration. What should I do?
A2: Try the following solutions first:
Check whether the WAN port of the router is connected to a modem or Ethernet jack properly.
Log in to the web UI of the router and navigate to the Internet Settings page. Follow the
instructions on the page to solve the problem.
If the problem persists, try the following solutions:
For WiFi-enabled devices,
− Check whether your WiFi-enabled devices are connected to the WiFi network of the router.
− Log in to the web UI and change your WiFi name and WiFi password on Wireless Settings
page. Then try again.
For wired devices:
− Check whether your wired devices are connected to a LAN port of the router properly.
− Check whether wired devices are set to Obtain an IP address automatically and Obtain
DNS server address automatically.
Q3: How to reset the router?
A3: Try the following solutions:
Router with one LED indicator:
When the router is working normally, hold down the rest button (with RST) for about 8 seconds,
and then release it when the LED indicators blinks fast. The router is reset.
Router with multiple LED indicators:
When the SYS LED indicator blinks, hold down the rest button (with RST) for about 8 seconds,
and then release it when all the LED indicators light up. The router is reset.
Q4: What should I do if I forgot my WiFi password?
A4: Log in to the web Ul of the router on your wired or WiFi-enabled device, navigate to Wireless
Settings page, and check your WiFi password.
you set.
are LAN ports.) of the router using an Ethernet cable.
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