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The warranty does not cover:
Normal wear, deliberate or negligent damage, damage resulting from a failure to observe
the operating instructions, improper installation and set-up or connection to the wrong
mains power supply, damage caused by chemical or electrothermal effects or other
abnormal environmental conditions, glass, paintwork or enamel damage and possible
differences in colour as well as defective bulbs. Defects in the appliance resulting from
transport damage are also not covered. We are also not obliged to perform defect
remedies, if – without our express written authorisation – work is carried out on the
Exquisit appliance by unauthorised persons or third-party parts have been used. This
limitation shall not apply to faultless work carried out by a qualified person using our
original parts to adapt the appliance to the technical safety regulations of another EU
member state.
Scope
Our warranty applies to appliances purchased in an EU member state and operated in the
Federal Republic of Germany or Austria.
For appliances purchased in one EU member state and moved to another EU member
state, defect remedies will be carried out within the framework of the national warranty
terms. The obligation to provide services under warranty shall apply only as long as the
appliance satisfies the technical regulation of the country in which the warranty claim is
made.
For repairs outside the warranty period:
•
If an appliance is repaired, the repair invoices are payable immediately without
deduction.
If an appliance is inspected or a started repair is not completed, flat-rate travelling
expenses and labour costs will be invoiced. Advice from our After Sales Service centre is
free of charge.
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