Beamz Pro BTK200W Manuel De L'utilisateur page 7

The checklist below may help you troubleshoot in the unlikely event that a problem occurs while using the product:
Symptom
No response from fixture.
Fixture resets correctly but does not respond
(or does not respond correctly) to the controller.
Error after fixture reset.
Light output cuts out intermittently.
Possible cause
No power to fixture.
Fuse blown or internal fault.
The controller is not connected.
Bad DMX-line.
DMX-line has no end resistance.
Incorrect fixture addressing.
A fixture is defective and is disturbing data
transmission on the DMX-line.
Pin 2 and 3 are reversed in XLR connection.
Effect requires mechanical adjustment.
Fixture too hot.
LEDs damaged
The power supply settings do not
match local AC voltage and
frequency.
Suggested action
Check that power is turned on.
Check cables and connections.
Replace mean fuse or contact Beamz support
or Beamz authorized service partner. Do not
remove base or yoke covers. Do not attempt to
replace a fuse or carry out any repairs or service
that are not described in this User Manual
unless you have both authorization from Beamz
support or Beamz authorized service partner.
Connect controller.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Insert DMX terminator plug in DMX output
socket of last fixture on DMX-line.
Check fixture address and DMX mode settings.
Unplug DMX IN and OUT connectors and
connect them directly together to bypass one
fixture at a time until normal operation is
regained. Have defective fixture serviced by an
authorized technician.
Inspect connections and cables. Install a phase-
reversing cable between the fixtures or swap
pin 2 and 3 in the fixture, that behaves
erratically.
Check fixture's software version and error
messages for more information. Contact Beamz
support or Beamz authorized service partner.
Allow fixture to cool. Reduce ambient
temperature. Ensure free airflow around
fixture. Clean fixture if necessary.
Disconnect fixture and contact Beamz support
or Beamz authorized service partner.
Disconnect fixture. Check settings and
correct if necessary.