Publicité
Les langues disponibles
Les langues disponibles
TROUBLE SHOOTING
Problem
No power
Logs Glow, flame effect
does not work.
Flame effect operates, but
heater does not
blow warm air.
The heater shut off and
won't come back on.
Power cord gets warm.
Remote Control is not
working.
Unit continues to run after
reaching set temperature/or
powering off.
Flame effect works but
heater function does not
and the emberbed flashes
when the heater button is
pressed.
A4721
All manuals and user guides at all-guidesbox.com
Root Cause
Corrective Action
Power cord was not
Check that the unit is plugged into a standard 120V outlet.
plugged into the outlet.
Check whether Flame Generator drive motor is running . If not call the
Spinner Motor.
customer service.
Heater is not on
Try to turn ON/OFF HEATER button several times to make sure it is in ON
position.
position.
Temperature is set at low. Make sure that the TEMPERATURE knob is set to the max setting.
Turn the POWER to "OFF" and unplug the unit from the wall outlet for 5
Manual Reset Triggered
minutes. After 5 minutes plug the unit back into wall outlet, and operate as
normal. If the problem presist contact customer service.
Check your heater cord and plug connections. Faulty wall outlet connections or
loose plugs can cause the outlet or plug to overheat. Be sure the plug fits tight in
the outlet. Heaters draw more current than small appliances, overheating of the
Normal operation
outlet may occur even if it has not occurred with the use of other appliances.
During use check frequently to determine if your plug outlet or faceplate
is HOT! If so, discontinue use of the heater and have a qualified
electrician check and/or replace the faulty outlet(s).
No batteries
Change the remote batteries.
Operate remote transmitter at a slow measured pace.
Press the remote control buttons with an even motion and gentle pressure.
Poor Signal
Repeatedly pressing buttons in rapid succession may cause the transmitter to
malfunction.
Operate the remote at a distance less than 20 feet from the front of the
Distance
appliance; point the remote at the control panel.
Normal operation, will continue to run for several minutes before shutting
Cool down cycle
down. Times will vary based on heating. UNIT WILL BLOW COOL AIR.
With the power on and press and hold the heater button on the control panel
The heater is disabled.
for 10 seconds. Once re-enabled the emberbed lights will flash multiple times.
6
www.tsicustomerservice.com
Publicité
