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Maintaining and cleaning the appliance
Troubleshooting by yourself
So that as few problems as possible arise, it is important to change the dust bag regularly and take
this opportunity to check the filters and clean them if they are dirty.
Before contacting our customer service, check with the help of below table whether you can correct
the problem yourself.
Problem
Dust bag change indica-
tor appears in the win-
dow
The appliance stops sud-
denly
16
16
The dust bag needs to be replaced
bag".
It is recommended to service the filters at this occasion as well
page 15, „Cleaning or replacing the filter".
The integrated overheating protection has tripped (possibly due to
a full dust bag or the like)
In this case, clear the problem as follows:
1. Switch off the appliance.
2. Pull plug from mains socket.
3. Remove the cause of overheating (either by replacing the dust
bag
page 15, „Changing the dust bag", cleaning the filters
page 15, „Cleaning or replacing the filter" or disassembling
telescopic tube and suction hose to remove blockages that
might have built up).
4. Be sure to also check hose, nozzles and telescopic tube when
searching for the cause of overheating.
5. Close the lid and re-fit all accessory.
6. Wait another 45 minutes.
After the appliance has cooled off, you may switch it on again.
Solution
page 15, „Changing the dust
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