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Problem
Customer Service
If your appliance is still not working
properly after making the above checks,
contact the nearest Authorised Service
Centre.
To obtain fast service, it is essential that
when you apply for it you specify the
model and serial number of your
appliance which can be found either on
the guarantee certificate or on the rating
plate located on the external right side of
the appliance.
Replacing the lamp
The appliance is equipped with
a longlife LED interior light.
Use LED bulbs (E14 base)
only. The maximum power is
shown on the lamp unit.
WARNING! Do not remove the
lamp cover at the time of
replacement. Do not operate
the freezer if the lamp cover is
damaged or missing.
INSTALLATION
WARNING! Refer to Safety
chapters.
Possible cause
The products' temperature is
too high.
Many products are stored at
the same time.
The thickness of the frost is
greater than 4-5 mm.
The lid has been opened of‐
ten.
Products to be frozen are
placed too closely to each
other.
1. Disconnect the mains plug from the
mains socket.
2. Replace the used lamp with a new
lamp of the same power and
specifically designed for household
appliances (the maximum power is
shown on the lamp cover).
3. Connect the mains plug to the mains
socket.
4. Open the lid. Make sure that the lamp
comes on.
Solution
Let the product temperature
decrease to room tempera‐
ture before storage.
Store less products at the
same time.
Defrost the appliance.
Open the lid only if necessa‐
ry.
Make sure that there is cold
air circulation in the appli‐
ance.
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