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LIMITED WARRANTY FOR OIL-FIRED WATER HEATER
WHAT DOES THIS LIMITED WARRANTY COVER?
This limited warranty applies only to the original consumer purchaser.
General Defects and Malfunctions:
water heater for a period of one year from the original installation date. We will repair or replace, at our
option, any defective or malfunctioning component of the water heater. This limited warranty will terminate
if you sell or otherwise transfer the water heater, or the water heater is installed at a location different
from its original installation location.
Tank and Heat Exchanger:
defective materials or workmanship for five years from the date of original installation or from date of
manufacture in the event the Limited Warranty Registration Card was not completed and returned to
manufacturer. If the tank and heat exchanger is leaking and we have verified that the leak is due to a
defect in materials and workmanship, we will replace the tank with a tank that is the nearest Bock model
available at the time of replacement. If a replacement tank is provided, it will remain warranted under this
section as if it were the original tank. For example, if we send you a replacement tank under this limited
warranty two years after the original installation date, then the replacement tank will remain warranted for
the remaining three years after the original installation date.
HOW DO YOU GET SERVICE UNDER THE LIMITED WARRANTY?
In order for the warranty period to begin on the date of installation, you must return the warranty
registration card attached below within 30 days of purchasing the water heater. You may also register
your water heater online at www.bockwaterheaters.com. You must have a copy of the original sales
receipt at the time you request service. Failure to return the warranty registration card and provide a copy
of the sales receipt will result in the warranty period beginning from the date of manufacture.
To get service under this limited warranty you should contact either the dealer or installer. If dealer or
installer is unknown you can contact us via e-mail at warranty@bockwaterheaters.com or call us Monday
through Friday between the hours of 8 o'clock a.m. to 5 o'clock p.m. Central Time at the following
number: 1-608-257-2225.
You can also write us at the following address:
Bock Water Heaters, Inc.
Warranty Support Group
110 S. Dickinson Street
Madison, WI 53703
We will respond not later than ten days after we have received your request for service.
– 9 9 –
Bock Water Heaters, Inc.
110 S. Dickinson Street
Madison, WI 53703
Phone: 608-257-2225
This warranty covers defections and malfunctions in your new
We also warrant that the tank and heat exchanger will not leak due to
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