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WARRANTY / SERVICE
We congratulate you to your new device and are convinced that you will be satisfied
and have your joy with this modern appliance.
If you have any question or concerns, please email us
Email:
serviceclient.fr@feelcomfee.com
In case of a technical fault, enter your exact address, email, sales contract number
and Device type (from the type plate of the device).
A precise fault description saves you time and money. For special questions, please
contact the customer service center.
Before calling for service:
Please check whether there is an operating error or a cause that has nothing to do with
the function of your device.
Please observe the note in the user manual and check whether:
- The power plug is connected
- The power plug may be damaged
- Electricity is available
Warranty terms
This device has been manufactured and tested according to the most modern methods.
The seller warrants for faultless material and proper manufacture for a period of 24
months from the date of sale to the end user. The unit is not suitable for commercial use.
The claim under guarantee lapses in the event of intervention by the Buyer or by a third
party. Damage caused as a result of improper handling or operation, incorrect installa-
tion or storage, improper connection or installation as well as an act [...] of God or other
external factors shall not be covered by this warranty.
When claims are submitted, the manufacturer reserves the right to make improvements
to defective parts or to replace or exchange the device.
Only if it is not possible to achieve the intended use of the device by repairing or replac-
ing the device, the buyer can demand a reduction of the purchase price or the cancella-
tion of the purchase contract within 6 months from the date of purchase.
Claims for damages, including consequential damages, are excluded unless they are
based on intent or gross negligence.
EN-16
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