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Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Refrigerator does not
operate
Vibration or rattling
(slight vibration
is normal)
Motor operates for
long periods or cycles
on and off frequently.
(Modern refrigerators
with more storage
space and a larger
freezer require more
operating time. They
start and stop often
to maintain even
temperatures.)
Refrigerator or freezer
compartment too warm
Frost or ice crystals
on frozen food
(frost within package
is normal)
Automatic icemaker
does not work
(on some models)
No ice cube production
20
Possible Causes
Refrigerator in defrost cycle.
Either or both controls set to
0 (off) position.
Refrigerator is unplugged.
The fuse is blown/circuit
breaker is tripped.
Rollers need adjusting.
Normal when refrigerator
is first plugged in.
Often occurs when large
amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent
door openings.
Temperature controls
set at the coldest setting.
Temperature control dial
not set cold enough.
Warm weather or frequent
door openings.
Door left open.
Door left open.
Too frequent or too long
door openings.
Icemaker power switch in
the O (off) position.
Water supply turned off or
not connected.
Freezer compartment
too warm.
Piled up cubes in the storage
bin cause the icemaker
to shut off.
Water shutoff valve connecting
refrigerator to water line may
be clogged.
What To Do
• Wait about 40 minutes for defrost cycle to end.
• Move the refrigerator and freezer control to a temperature
setting.
• Push the plug completely into the outlet.
• Replace fuse or reset the breaker.
• See Rollers.
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
• Check to see if package is holding door open.
• This is normal.
• See About the controls.
• See About the controls.
• Set the temperature control one step colder.
See About the controls.
• Check to see if package is holding door open.
• Check to see if package is holding door open.
•Move the switch to the I (on) position.
•Cubes may have fused to the side of the mold. Move
the switch to the O (off) position, then remove the cubes.
•See Installing the water line.
•Wait 24 hours for the refrigerator to completely cool down.
•Level cubes by hand.
•Call the plumber to clear the valve.
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