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Frequently Asked Questions
Q: How do I know if my camera is recognized by
the operating system?
A: Connect the webcam to any USB 2.0/3.0 port. Once
the webcam is connected, it may take a moment
before it is recognized by the computer. To check if the
webcam is recognized by your computer's operating
system, check the following:
Control Panel>System and Security>System>Device Manager
Q: How do I know if my video calling application is
using my webcam?
A: All video applications include an option setting to
review the audio and video device. When using the
video application, review the following:
The audio selection to ensure the webcam
microphone is selected.
•
If not, change the selection to the AWC-001 webcam.
The video selection to ensure the webcam is selected.
•
If not, change the selection to the AWC-001 webcam.
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