Problem
Water flows on the rear plate of the
refrigerator.
There is too much condensed water
on the rear wall of the fridge.
There are water drops on the glass
shelves.
Temperature cannot be set.
The temperature in the appliance is
too low/too high.
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ENGLISH
Possible cause
Appliance is fully loaded and is set
to the lowest temperature.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
During the automatic defrosting
process, frost melts on the rear
plate.
Door was opened too frequently.
Door was not closed completely.
Stored food was not wrapped.
This is normal that during summer
and autumn more condensation can
form due to the increased air and
food humidity. Fridge does not pro‐
duce any moisture. After this period,
the humidity in the fridge decreases
itself.
There is too much moisture inside
the fridge.
The Extra Freeze function or Extra
Cool function is switched on.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly.
The food is too hot.
Too much food is stored at the
same time.
The door has been opened often.
The Extra Freeze function is switch‐
ed on.
The Extra Cool function is switched
on.
There is no cold air circulation in the
appliance.
Solution
Set a higher temperature. Refer to
"Control panel" chapter.
Set a higher temperature. Refer to
"Control panel" chapter.
This is correct.
Open the door only when necessa‐
ry.
Make sure the door is closed com‐
pletely.
Wrap food in suitable packaging be‐
fore storing it in the appliance.
In summer and autumn, set the
warmer temperature in the refrigera‐
tor (approx. 6-7°C).
Wipe the glass shelves with a cloth
to remove water drops.
Switch off Extra Freeze function or
Extra Cool function manually, or
wait until it deactivates automatical‐
ly. Refer to "Extra Freeze function"
or "Extra Cool function" section.
Refer to the "Closing the door" sec‐
tion.
Let the food cool down before stor‐
age.
Store less food at the same time.
Open the door only if necessary.
Refer to the "Extra Freeze function"
section.
Refer to the "Extra Cool function"
section.
Ensure cold air circulation in the ap‐
pliance. Refer to the "Hints and tips"
chapter.