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8.1 What to do if...
Problem
The appliance does not operate.
The appliance is noisy.
Acoustic or visual alarm is on.
Acoustic or visual alarm is on.
The compressor operates continual‐
ly.
The compressor does not start im‐
mediately after pressing the "Extra
Freeze" or "Extra Cool", or after
changing the temperature.
Door is misaligned or interferes with
ventilation grill.
Door does not open easily.
The lamp does not work.
There is too much frost and ice.
Possible cause
The appliance is switched off.
The mains plug is not connected to
the mains socket correctly.
There is no voltage in the mains
socket.
The appliance is not supported
properly.
The cabinet has been recently
switched on.
The temperature in the appliance is
too high.
The door is left open.
Temperature is set incorrectly.
Too much food is put in at the same
time.
The room temperature is too high.
Food placed in the appliance is too
warm.
The door is not closed correctly.
The Extra Freeze function is switch‐
ed on.
The Extra Cool function is switched
on.
The compressor starts after a period
of time.
The appliance is not levelled.
You attempted to re-open the door
immediately after closing.
The lamp is in stand-by mode.
The lamp is defective.
The door is not closed correctly.
The gasket is deformed or dirty.
Food is not wrapped properly.
Temperature is set incorrectly.
Solution
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical appli‐
ance to the mains socket. Contact a
qualified electrician.
Check if the appliance stands sta‐
ble.
Refer to "High temperature alarm".
Refer to "High temperature alarm".
Close the door.
Refer to "Control panel" chapter.
Wait a few hours and then check the
temperature again.
Refer to "Installation" chapter.
Allow food to cool to room tempera‐
ture before storing.
Refer to "Closing the door" section.
Refer to "Extra Freeze function"
section.
Refer to "Extra Cool function" sec‐
tion.
This is normal, no error has occur‐
red.
Refer to installation instructions.
Wait a few seconds between closing
and re-opening of the door.
Close and open the door.
Contact the Authorized Service
Centre.
Refer to "Closing the door" section.
Refer to "Closing the door" section.
Wrap the food properly.
Refer to "Control panel" chapter.
ENGLISH
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