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TROUBLESHOOTING AND FREQUENTLY ASKED QUESTIONS
PROBLEM
Appliance will not operate
Insufficient dehumidifying
Noise
Odors
Water on floor
Frost build up
What is the best humidity setting?
Is the air that comes out of the
dehumidifier supposed to be hot?
Why isn't the dehumidifier collecting
any water?
Does the fan run continuously?
Can I use an extension cord?
Does the timer cycle on and off
forever?
How do I hook up my direct drain?
Does the filter light come on when it
is dirty?
What is the plastic piece in the
bucket?
POSSIBLE CASUE AND SOLUTION
•
Plug is not fully inserted into the wall outlet
•
Blown fuse or circuit breaker
•
Ambient humidity is lower than the set humidity
•
Bucket is full or is not in the proper position
•
Air filter is dirty; clean the air filter
•
Blocked air flow; ensure the ventilation openings are clear
•
Appliance size is too small for application
•
Ambient humidity is lower than the set humidity
•
Air filter is dirty; clean the air filter
•
Bucket is not in proper position
•
Floor surface is not level
•
Formation of mold or mildew on internal wet surfaces; place an
algaecide tablet in the water bucket
•
Hose connection is loose; check the drain hose connection
•
Drain cover has been removed; if not using the hose, ensure the drain
cover is in place
•
When ambient temperature is below 5°C (41°F) frost may form. The
appliance will defrost automatically, during which the compressor
temporarily shuts off while the fan continues to operate. Once the
defrost process is finished, the appliance will resume its previous
operational settings
The recommend setting is between 40-45%.
Yes, usually this air feels warm.
There may not be enough humidity in your environment or the relative
humidity might be set higher than ambient humidity.
In continuous mode, the fan will run continuously.
In smart dehumidify mode or manual mode the fan will cycle on and off.
No, an extension cord may not be used.
The on and off timers can be used at the same time however, they will only
cycle one time and then resume normal functioning.
To use the continuous drain you must purchase a garden hose and female
threaded end.
The dimensions required are:
•
female threaded end: ID:M=1''
•
garden hose: ID≥Φ5/16''.
Remove the cover from the continuous drain outlet and attach the female
threaded end and the garden hose to the back of the appliance. Direct the
other end of the garden hose to a bucket or floor drain.
The filter light comes on automatically after about 250 hours of use even if
the filter is clean. Clean the filter and then press the filter button to turn the
filter light off.
This is the power cord storage band. It can be clipped onto the back of the
dehumidifier and used to wrap the power cord during long term storage.
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