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Les langues disponibles
Problem
The induction
hob cannot be
turned on.
The touch
controls are
unresponsive.
The touch
controls are
difficult to
operate.
The glass is
being scratched.
Some pans
make crackling
or clicking
noises.
Hints and Tips
Possible causes
No power.
The controls are locked.
There may be a slight film of
water over the controls or
you may be using the tip of
your finger when touching
the controls.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used.
This may be caused by the
construction of your
cookware (layers of
different metals vibrating
differently).
What to do
Make sure the induction
hob is connected to the
power supply and that it
is switched on.
Check whether there is a
power outage in your
home or area. If you've
checked everything and
the problem persists, call
a qualified technician.
Unlock the controls. See
section'Using your
induction cooktop' for
instructions.
Make sure the touch
control area is dry and
use the ball of your finger
when touching the
controls.
Use cookware with flat
and smooth bases. See
'Choosing the right
cookware'.
See 'Care and cleaning'.
This is normal for
cookware and does not
indicate a fault.
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