Problem
Abnormal behavior
. Power off the machine and then on again.
. The roller brush, side brushes, or wheels may be entangled with foreign objects. Please
There is abnormal noise during cleaning
clean them after stopping the machine.
. The dust blocked. Clean or replace the filter.
The cleaning performance is degraded, or
. The roller x is full. Clean the dust box.
ash is dropped
. The filter brush is entangled with foreign objects. Clean the roller brush.
. The Wi-Fi signal is not good. Ensure that the machine is located in a place with good Wi-
Fi signals.
. The Wi-Fi connection is abnormal. Reset the Wi-Fi settings, download the app of the
The Wi-Fi network cannot be connected
latest version, and try to connect to the Wi-Fi network again.
. The password is incorrect.
. This machine supports only the 2.4 GHz band.
. The power is insuffcient. Scheduled cleaning will be started only when the remaining
Scheduled cleaning cannot be carried out
power is 15% or above.
Is any power consumed if the machine
. The power consumption is extremely low when the machine always stays at the docking
always stays at the docking station?
station. This helps to keep the battery in the best performance.
Is it necessary to charge the battery for 16
. The lithium battery does not have a memory effect. It can be used instantly after it is fully
hours when the machine is used for the
charged. There is no need to wait.
first three times?
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If you have any questions please email to
Solution
support09@laresar.us
9.Troubleshooting
Problem
Error 1: Insert dustbin
. Cleaning is triggered when the dust box is taken out. Please reinstall the dust box.
Error 2: Put the vacuum on the floor
. You may pick up the machine, or the machine is suspended in the air. Please move
the machine to a level ground and start again.
before starting
Error 3: Put the machine flat on the
. The machine is tilted. Please move the machine to a level ground before starting.
ground before starting
. The edge or anti-collision sensor is stuck. Please push the pumper left and right to
Error 4: Front bumper is stuck
confirm that it is not stuck.
Error 5: Battery is low, please recharge
. Put the machine on the docking station for charging.
Error 6: The vacuum is stuck
. Please move the machine to an open ground before starting.
. The side brush may be stuck or entangled with foreign objects. Please check the
Error 7 : Side brush is stuck
side brush and remove the foreign objects.
. The wheels may be stuck or entangled with foreign objects. Please check the
Error 8: Wheels are Stuck
wheels and remove the foreign objects.
. The roller brush may be stuck or entangled with foreign objects. Please check the
Error 9: Main Brush is Stuck
roller brush and remove the foreign objects.
If you have any questions please email to
Solution
support09@laresar.us
29
EN