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Problem
comes on.
and a number come on.
You can hear a constant
beep noise.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in
the corner of the glass surface) and an
TECHNICAL DATA
Rating plate
Model DKEI8470XB
Typ 62 D4A 01 AA
Induction 7.35 kW
Ser.Nr. .................
Dieter Knoll Collection
Possible cause
There is no cookware on the
zone.
The cookware does not cov‐
er the cross / square.
The cookware is unsuitable.
The diameter of the bottom
of the cookware is too small
for the zone.
There is an error in the hob.
The electrical connection is
incorrect.
error message that comes on. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The instructions about
the Service Centre and conditions of
guarantee are in the guarantee booklet.
PNC 949 594 477 00
220 - 240 V / 400 V 2N 50 - 60 Hz
Made in Germany
7.35 kW
Remedy
Put cookware on the zone.
Cover the cross / square
fully.
Use suitable cookware. Re‐
fer to "Hints and tips".
Use cookware with correct
dimensions. Refer to "Tech‐
nical data".
Deactivate the hob and acti‐
vate it again after 30 sec‐
onds. If
comes on again,
disconnect the hob from the
electrical supply. After 30
seconds, connect the hob
again. If the problem contin‐
ues, speak to an Authorised
Service Centre.
Disconnect the hob from the
electrical supply. Ask a
qualified electrician to check
the installation.
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