Smart Diagnosis™ Function
This feature is only available on models with the
logo. Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's negligence,
the service may not operate due to external factors
such as, but not limited to, Wi-Fi unavailability, Wi-
Fi disconnection, local app store policy, or app
unavailability.
• The feature may be subject to change without prior
notice and may have a different form depending on
where you are located.
using lg thinQ to diagnose Issues
If you experience a problem with your Wi-Fi equipped
appliance, it can transmit troubleshooting data to a
smartphone using the LG ThinQ application.
• Launch the LG ThinQ application and select the Smart
Diagnosis™ feature in the menu. Follow the instructions
provided in the LG ThinQ application.
using audible diagnosis to diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the Smart
Diagnosis™ feature in the menu. Follow the instructions
for audible diagnosis provided in the LG ThinQ
application.
1. Press the Power button to turn on the appliance.
• Do not press any other buttons.
2. Hold the mouthpiece of your phone in front of the
or
logo.
3. Press and hold the Temp. button for 3 seconds or
longer while continuing to hold your phone near the
logo.
4. Keep the phone in place untill the tone transmission
has finished. The display will count down the time.
Once the count down is over and the tones have
stopped, the diagnosis will be displayed in the
application.
NOTE
or
For best results, do not move the phone while the
tones are being transmitted.
SMART FUNCTIONS
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