Troubleshooting Tips; Corrective Action - Emerson EASYHEAT Warm Tiles Elite Mats Directives D'installation Et D'utilisation

Symptom
The system does not seem to be heating
The overall floor surface feels cold after the
system has been energized for more than
three hours
Overall floor surface feels too hot when the
system is energized
The floor surface feels unusually hot or the
circuit breaker trips when the system is
energized
Ground fault is tripping
____________________
Installer:
Catalog Tag
US T. (800) 537-4732
CAN T. (800) 794-3766
©2013 EasyHeat
8

TROUBLESHOOTING TIPS

Possible Cause
System not connected
Heating control device is not working properly
Damaged cable
Set point of heating control device is too low
Heating control device is incorrectly installed
and/or not functioning properly
Sub-floor is exposed to outdoor condition
Heating control device is not set properly
Floor temperature sensor incorrectly installed
Heating control device failed
Cable may be damaged
Cable may be damaged
Floor/cable have experienced flooding
Mat Watts Amps
code
Sensor wire
MAT RESISTANCE LOG
Ohms Continuity test
(digital ohm/multimeter;
mat 10 - 775 ohms,
sensor wire 7 -14 Kohms)
Initial Before
(out of the installing
package) floor
covering
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Corrective action

Check circuit breaker, reset if necessary
Check GFCI/GFI, reset if necessary
Check all connections between breaker and control
Test the voltage at each connection, starting at the
breaker panel, proceeding toward the control
Verify that the heating control device is correctly
installed and functioning properly; check with the
associated heating control device operating manual
and/or contact the manufacturer
De-energize the system. Disconnect the mat from
the heating control device. Test every individual mat
according to I3. Contact EasyHeat for assistance.
Increase set point of heating control device to a
comfortable level
Verify that the heating control device is correctly
installed and functioning properly; check with the
associated heating control device operating manual
and/or contact the manufacturer
Install thermal insulation under sub-floor
Reduce set point of the heating control device to a
comfortable level
Adjust temperature sensor installation such that it
senses the floor temperature
Replace heating control device
De-energize the system immediately and contact
EasyHeat for assistance
Note: In the event that the heating cable has been damaged,
the fault can typically be located and field repaired with
minimal flooring removal
De-energize the system. Disconnect the mat from
the heating control device. Test every individual mat
according to I3. Contact EasyHeat for assistance.
Allow to dry - the mat is not designed to be
submerged. Contact EasyHeat for assistance.
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Date:
Insulation resistance test
(megohmmeter 10 Mohms minimum
500 Vdc minimum)
Final Initial Before
(out of the installing
package) floor
covering
Final
14153-000 Rev 4