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Citizen CCTV2715 Manuel D'instructions page 11

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TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS
POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
TV does not
• Try another AC outlet.
operate.
• Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Station or CATV experiencing problems,
tune to another station.
Poor sound
• Check sound adjustments (VOLUME and
or No sound.
MUTE).
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
Poor picture
• Check antenna or CATV connections, adjust
or No picture.
antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CATV experiencing problems,
tune to another station.
Poor recep-
• Make sure channels are set into memory.
tion on some
• Station is weak, adjust antenna to receive
channels.
desired station.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
Poor colour
• Check picture control adjustments.
or no colour.
• Check antenna or CATV connections, adjust
antenna.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
Picture
tune to another station.
• Make sure channels are set into memory.
wobbles or
drifts.
• CATV company is scrambling signal.
• Adjust antenna.
SPECIFICATIONS
AC Power Input:
AC Power Consumption:
Chassis Construction:
Picture Tube:
Audio Power Output Rating:
Speakers:
Tuner Type:
Remote Control:
Receiving Channels:
Inputs/Outputs:
Dimensions:
Weight:
ACCESSORY
Remote Control
Design and specifications are subject to change without notice.
SYMPTOMS
No CATV
reception.
Horizontal or
diagonal bars
on screen.
No reception
above
channel 13.
No Remote
operation.
TV shuts off.
Closed
Caption is
not activated.
Display is not
shown in your
language.
120V, 60Hz
125 Watts
IC Solid state
27" (measured diagonally)
2.5 + 2.5 Watts
51 mm x 89 mm (2 inches x 3-1/2 inches) Full Range, 8 ohms x 2
181 Channel, Quartz PLL Frequency Synthesized
Infrared, Direct Access, 2 x AAA batteries (not supplied)
VHF
2-13
UHF
14-69
CATV
01-97 (5A)-(A-3)
98-99 (A-2)-(A-1)
14-22 (A)-(I)
23-36 (J)-(W)
37-65 (AA)-(FFF)
66-125 (GGG)-(125)
Video:
In:
1 Vp-p / 75 ohms
Out: 1 Vp-p / 75 ohms
Audio:
In:
–8 dBm / 50k ohms
Out: –8 dBm / 1k ohms
Antenna: VHF/UHF In 75 ohms coaxial
650 mm (W) x 500.5 mm (D) x 571.5 mm (H)
[25-9/16 (W) x 19-3/4 (D) x22-1/2 (H) inches]
36.5 kg (80.5 Ibs)
POSSIBLE SOLUTIONS
• Check all CATV connections.
• Set TV/CATV menu option to the CATV mode.
• Station or CATV system problems, try
another station.
• Check antenna connections, adjust or
re-direct antenna.
• Check for sources of possible interference.
• Make sure TV/CATV menu option is in the
appropriate mode.
• If using antenna, check UHF antenna
connections.
• Batteries are weak, dead or inserted
incorrectly.
• Remote is out of range, move closer to TV
(within 15 feet).
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between the
Remote and the TV.
• Make sure the power cord is plugged in.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or program
tuned is not closed captioned. Try another
channel.
• Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
• Press TV/CAP/TEXT button to turn on the
closed caption decoder.
• Select proper language in the menu options.
11

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