Troubleshooting
Fitting
1. Carefully compress the foam eartip on the stem/sound port.
2. Insert the eartip into your ear as deeply as comfortable.
3. Slightly rotate earbud until it is secure in the bowl of your ear.
4. Make the earbud rest tightly next to your inner ear edge.
FIG. 1
FIG. 3
FIG. 2
FIG. 4
Factory Reset
For issues with with powering off,
pairing, or touch surface functionality we
recommend a factory reset.
1. With the case open, press and hold the battery
life indicator button on the back of the case for
ten seconds with both earbuds in the case.
2. LED lights on the charging case will flash to
indicate a successful pairing reset.
EN | 8