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en-us_main.book.book Page 13 Tuesday, March 19, 2024 12:52 PM
TROUBLESHOOTING
Before Calling for Service
Parts and Features
Problem
After installation,
The power source is not turned ON.
the appliance
• Make sure the circuit breaker and the appliance's power is ON.
doesn't work.
The power cord and the cable locking connector are not connected properly.
• Make sure the power cord is properly connected to the appliance.
Lights work, but
The thermally protected system detects if the blower is too hot to operate and shuts
blower is not
the blower down.
turning.
• The blower will function properly after the thermally protected system cools down.
The appliance is
The blower is not securely in place.
vibrating.
• Tighten the screws holding the blower in place.
Damaged blower wheel
• Call a SIGNATURE KITCHEN SUITE Customer Information Center at 1-855-790-6655
The appliance is not secured in place.
• Check the installation of the hood.
The blower is
The LED light connector is disconnected or the LED light is defective.
working, but the
• Call a SIGNATURE KITCHEN SUITE Customer Information Center at 1-855-790-6655
lights are not.
The speed levels of
Using the wrong size of ducting
the blower sound the
• Change the ducting to at least 8" round or 3-1/4" x 10" rectangular for single blower or 10"
same.
The hood is not
The hood might be hanging too far above the cooktop.
venting out properly.
• Adjust the distance between the cooktop and the bottom of the hood to within 26" to 36".
The wind from the opened windows or opened doors in the surrounding area are
affecting the ventilation of the hood.
• Close all windows and doors to eliminate the outside airflow.
Blockage in the duct opening or ductwork.
• Clear any blockages from the ductwork or duct opening.
The direction of duct opening is against the wind.
• Adjust the duct opening direction.
Using the wrong size of ducting.
• Change the ducting to the correct size.
Baffle filter is
Baffle filter is loose.
vibrating.
• Adjust or change the filter.
The appliance turns
A spotlight or kitchen lamp is shining directly onto the switch controls.
on by itself.
• The switch controls are light sensitive. A light source aimed directly at the switch controls
(U.S.A.) or 1-888-289-2802 (Canada).
(U.S.A.) or 1-888-289-2802 (Canada).
round for dual blower.
may disrupt switch functions.
TROUBLESHOOTING
Possible Cause & Solution
13
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