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Troubleshooting
Information codes
If the dryer fails to operate, you may see an information code on the screen. Check the table
below and try the suggestions.
CODE
TC
HC
DC
FC
9C1
AC
DF
BC2
If any information code keeps appearing on the screen, contact a local Samsung service
center.
52 English
DV8000J-03170M-01_EN-US_150122.indd 52
MEANING
The thermistor resistance is very low or
high.
Invalid heating Temp when the dryer is
running.
Running the dryer with door open.
Invalid power source frequency.
Electronic Control Problem.
(Invalid Voltage.)
Electronic Control Problem.
(Invalid Communication.)
Invalid door.
Unit detects a button is being pressed for
over 30secs or button is stuck.
SOLUTION
Clean the screen or vent.
If the problem continues, call for service.
Call for service.
Close the door and then restart.
If the problem continues, call for service.
Try restarting the cycle.
If the problem continues, call for service.
Call for service.
Call for service.
Call for service.
Make sure a button is NOT being pressed
continuously. Try restarting the cycle.
If the problem continues, call for service.
2015/1/23 16:30:05

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