Troubleshooting:
Problem
The evaporative air cooler
does not work and does not
respond to the buttons being
pressed.
There is no air flow from the
unit, even though the machine is
in operation.
The pump works, but the
appliance does not cool.
The pump works, but does not
circulate water, or the special
filters contain too little water.
Water spurts out of the device.
There is an unpleasant odour.
White sediments are visible in
the water tank.
Possible Cause
Power failure or faulty power
connection.
The remote control batteries
are empty.
The remote control or the
control panel is damaged.
The remote control.
The motor is damaged.
The thermal protection in the
motor has been triggered.
The cooling function (water
being pumped to the filters) is
not switched on.
The special filter is clogged or
has become dirty.
The special filter is dry or does
not contain enough water.
The relative humidity is
excessively high.
The upper water distribution
tray has become clogged.
The special filter or the rear
cover (J) is not in the right
position.
The upper water distribution
tray has become clogged.
The water tank or the special
filter is dirty.
The water is too hard.
Corrective Action
Measure the input voltage
and connect the device to a
dedicated power source.
Change the batteries.
Please contact our customer
services.
The remote control must
be pointed directly at the
appliance.
Please contact our customer
services.
Turn off the appliance until the
motor has cooled down.
The cooling symbol must be
pressed again each time after
switching on.
Clean or replace the special
filter.
Check the upper water
distribution tray, and determine
if there is a blockage.
The cooling function is
deactivated - please activate
When the evaporative air cooler
is used for an extended period
of time, the humidity in the
room can become very high,
so the temperature can not be
reduced to as great an extent.
Turn the cooling mode to a
lower level or deactivate it until
the humidity has decreased.
Clean the upper water
distribution tray.
Position the special filter or the
rear cover (J) correctly.
Clean the upper water
distribution tray.
Clean the water tank and the
special filter.
Drain the water tank, and clean
or de-scale the special filters
and tank more frequently.
9
Remarks
It is recommended to use a
voltmeter to determine the
precise voltage.
In areas with hard water, use
distilled water in the future.