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9. ERROR CODES
Error
LED
code
Press transmitter, but no gate
E5
Press transmitter, but no gate
E7
Press transmitter, but no gate
E8
Press transmitter, but no gate
E9
Motor 1 stop and reverse
F1
during open or close.
Motor 2 stop and reverse
F2
during open or close.
Motor 1 stop and reverse
F3
during open or close.
Motor 2 stop and reverse
F4
during open or close.
Press transmitter, but motor
F5
has no action.
F6
Gate reverse during closing.
Press transmitter, but no gate
F7
Press transmitter or push
F9
button, but motor has no
LE
Motor stops suddenly.
10. TECHNICAL DATA
Input Voltage
Input frequency
Motor Voltage
"Standby consumption
(without accessories)"
Motor Rated Power
Rated Load
Maximum Torque
Cycles per hour
Max. cyles per day
Max. wing width / weight
Max. opening angle
Time to open to 90°
End Limit System
Operating Radio Frequency
Sending Power
Code
Max. nr of remotes
Max. nr. of keypads
Max. nr. of myQ devices
Issue
1) STOP swtich is open.
movement.
2) STOP switch is not connected.
Control board amplifier for Motor 1 fail.
movement.
Control board amplifier for Motor 2 fail.
movement.
Control board memory mistake.
movement.
Motor 1 is blocked.
Motor 2 is blocked.
Motor 1 stall or speed sensor is damaged.
Motor 2 stall or speed sensor is damaged.
Radio module fail.
Low battery power.
Control board damaged.
movement.
AP menu is reset to factory default.
action.
Press C button during limit learning.
AA250EVK
VAC
220-240
Hz
50/60
VDC
24V
W
3.2
W
100W (AA250-24P) 50W (AA250-24S)
Nm
72,4
Nm
200
10
30
1.5m / 250kg
m / kg
2.0m / 200kg
2.5m / 150kg
120°
s
13-15
Encoder with hard stops
RX 433MHz
(433.30MHz, 433.92MHz, 434.54MHz)
RX 868MHz
(868.30MHz, 868.95MHz,
MHz
869.85MHz)
TX 865.125MHz, 865.829MHz,
866.587MHz
<10mW
Security+ 2.0
180
4
16
Possible reason
External accessory power
Flahing lamp connector
E-Lock /Magnetic lock conenctor
External relay
Safety edge
Max. nr. of IRs
Max. nr. of external inputs
Battery back-up unit
Ingress Protection Motor
Noise Level
Working temperature
Weight (kit)
Transmitter Frequency
Sending power
Battery
19
Solution
1) Check if STOP switch is open or damaged.
2) Check if STOP switch is disconnected. If yes, then reconnect
STOP switch or change the respective Input setting to other value.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change control board.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change control board.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change control board.
Check and remove obstruction. Clean gate.
Check and remove obstruction. Clean gate.
Check if motor 1 stalled or speed sensor is damaged.
Check if motor 2 stalled or speed sensor is damaged.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change control board.
Charge battery.
Switch off power for 20 seconds and reset to check if control board
recovers. If not, change control board.
Relearn limits.
Relearn limits.
2 x 12V, 2.2Ah batteries model 490EV
IP
dB
°C
Kg
868MHz (868.30MHz, 868.95MHz,
TX4EVF
AA250EVK
24VDC - max. 500mA
24VDC - max. 500mA
24VDC - max. 500mA
24VDC - max. 500mA
8,2 kOhm
3
3
44
< 70 db(A)
-20°C to +55°C
20
869.85MHz)
<10mW
CR2032 3V
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