Guarantee and support
Guarantee restrictions
Troubleshooting
Problem
The appliance
does not shave as
well as it used to.
- Follow your country's rules for the separate
collection of electrical and electronic products
and rechargeable batteries. Correct disposal
helps prevent negative consequences for the
environment and human health.
If you need information or support, please visit
www.philips.com/support or read the separate
worldwide guarantee leaflet.
The shaving heads (cutters and guards) are not
covered by the terms of the international
guarantee because they are subject to wear.
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit
a list of frequently asked questions or contact the
Consumer Care Center in your country.
Possible cause
The shaving heads
are damaged or
worn.
Long hairs obstruct
the shaving heads.
English
www.philips.com/support
Solution
Replace the shaving heads.
See chapter
'Replacement'.
Clean the shaving heads
one by one (see chapter
'Cleaning and
maintenance').
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