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Warranty
RETAIN ORIGINAL RECEIPT FOR YOUR RECORDS.
DIAMOND warrants to the original consumer purchaser ("Purchaser" or "You") of its products that they are free
from defects in material and workmanship for a period of twelve (12) months from the date of the original
consumer purchase.
If, within twelve (12) months from the original consumer purchase, any such product shall prove to be
defective, it shall be repaired or replaced at DIAMOND's option, subject to the terms and conditions set forth
below. The original purchase receipt and product warranty information label are required to determine
warranty eligibility. Eligibility is based on purchase date of original product – not the date of replacement
under warranty. The warranty is limited to repair or replacement of product only – Purchaser pays all removal,
installation, labor, shipping, and incidental charges.
For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact DIAMOND
Customer Service at 1-800-265-7241.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below)
to the retail outlet where it was purchased immediately after the discovery of any alleged defect. DIAMOND
will subsequently take corrective action as promptly as reasonably possible. No requests for service will be
accepted if received more than 30 days after the warranty expires.
SEWAGE PUMPS
DO NOT return a sewage pump (that has been installed) to your retail store. Contact DIAMOND Customer
Service. Sewage pumps that have seen service and been removed carry a contamination hazard with them.
If your sewage pump has failed:
•
Wear rubber gloves when handling the pump;
•
For warranty purposes, return the pump's cord tag and original receipt of purchase to the retail store;
•
Dispose of the pump according to local disposal ordinances.
Exceptions to the Twelve (12) Month Limited Warranty
Product
306658, 306670, 309960, 309976, 309986, 309986V, 69700
All 4" Submersible Well Pumps, 309961, 309996
Pre-Charge Water System Tanks, 309963
309967, 560813
General Terms and Conditions
You must pay all labor and shipping charges necessary to replace product covered by this warranty. This
warranty does not apply to the following: (1) acts of God; (2) products which, in DIAMOND's sole judgement,
have been subject to negligence, abuse, accident, misapplication, tampering, or alteration; (3) failures due to
improper installation, operation, maintenance or storage; (4) atypical or unapproved application, use or service;
(5) failures caused by corrosion, rust or other foreign materials in the system, or operation at pressures in
excess of recommended maximums.
This warranty sets forth DIAMOND's sole obligation and purchaser's exclusive remedy for defective products.
DIAMOND SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES
WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES SHALL NOT EXTEND BEYOND THE
DURATION PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on
how long an implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty
gives You specific legal rights and You may also have other rights which vary from state to state.
LIMITED WARRANTY
DIAMOND • 293 Wright St., Delavan, WI U.S.A. 53115
Phone: 1-800-265-7241 • Fax: 1-800-925-3486
Warranty Period
2 Years
3 Years
5 Years
Lifetime
7
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