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13. The Service may refuse to repair products in case of any traces of
unauthorised repair.
14. If the fault is not covered by the manufacturer's warranty, paid repair may
be offered by the Service.
15. Neither the Manufacturer nor the Authorised Service is responsible for any
damages or losses arising from the inability to use the device that is being
repaired.
16. The product that has not been collected from the service site within 3 months
can be charged with storage cost appropriate to the storage time.
17. Delivery of the product which is incomplete or lack of proper packaging is
equivalent to the failure of the warranty conditions by the Buyer, and it can
provide a basis to refusal of the repair or extension of the repair period.
18. In case of sending the product for repair, when no defect is found, the
expenses for the expert assessment shall be fully borne by the consumer.
19. If the product (sent for repair) works properly, and the reason of its invalid
operation is, for instance, a low battery, the Consumer shall bear the cost of the
expert assessment.
20. The product warranty shall not exclude, limit or suspend the Customer
rights resulting from the guarantee.
21. Only clean products in original or replacement packagings can be reclaimed.
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