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Refreezing a thawed product encourages the spread of bacteria. This may become a health hazard
if the bacteria that spreads are pathogens, as these may cause more or less serious food poisoning
depending on the type of bacteria involved. If in doubt, cook the food involved.
Troubleshooting
Warning! If there is any anomaly, unplug your appliance. Only a qualified electrician or
competent person may carry out troubleshooting.
If there is any anomaly during operation, check the following points before calling our approved after
sales service or a qualified professional.
Problem
Appliance does not
work
The food is too
warm.
Appliance cools too
much
Unusual noises
Water on the floor
Some noises may be heard during normal appliance operation (compressor operating
cycle, automatic defrosting, circulation of the refrigerating gas through the appliance,
etc.).
If you cannot find the cause of the anomaly, only call our approved after sales service
or a qualified professional.
Possible cause
Appliance is turned off.
Mains plug is not plugged in or is
loose.
Fuse has blown or is defective.
Socket is defective.
Temperature is not properly
adjusted.
Door was open for an extended
period.
A large quantity of warm food was
placed in the appliance within the
last 24 hours.
The appliance is near a heat source.
Temperature is set too cold.
Appliance is not level.
The appliance is touching the wall or
other objects.
A component, e.g. a pipe, on the
rear of the appliance is touching
another part of the appliance or the
wall.
Water drain hole is blocked.
Solution
Press "Adjust" button for 5
seconds to turn on the appliance.
Insert mains plug.
Check fuse, replace if necessary.
Mains malfunctions are to be
corrected by an electrician.
Please look in the initial
Temperature Setting section.
Open the door only as long as
necessary.
Turn the temperature regulation
to a colder setting temporarily.
Please look in the installation
location section.
Turn the temperature regulation
knob to a warmer setting
temporarily.
Adjust the wood cabinet if it's not
level.
Move the appliance slightly.
If necessary, carefully bend the
component out of the way.
See the Cleaning section.
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