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12. Troubleshooting
Problem
The product does not turn on.
No heating function.
Noise when the glass tray
rotates.
The following are normal and not signs of malfunction:
• Interference with TV reception when the product is in operation.
• Slightly dimmed cooking chamber illumination when the product is operated at a low power level.
• Steam builds on the door.
• Hot air exits the ventilation openings.
13. Maintenance and cleaning
• Apart from regular cleaning, this product does not require maintenance.
• Turn off the product and disconnect it from the power outlet before cleaning.
• Cleaning the product is an important aspect of handling the product safely and prevents health hazards.
• Clean the product and remove all food residue regularly. Failure to clean the product regularly may cause
damage to the surfaces and shorten the product's service life. This also prevents a risk of impairing the
product's safety and functionality.
• If the door seal no longer closes properly due to food residue build-up, microwave radiation may exit the
product and harm your health.
• Clean the product after use to prevent mold, attracting vermin and the escape of microwave radiation.
• Do not use a steam cleaner to clean the product. The steam is under pressure and may condense on
electrical components on the device interior, causing short-circuiting.
• Do not use any strong or abrasive solvents or sharp metal scrapers as such products attack the surface
and may cause the glass to crack.
• The rotary controls must not get wet. Clean the rotary controls with a soft, damp cloth only.
• Clean the housing with a slightly damp cloth. Do not let any water enter the device interior.
Cause
The power plug is not properly
connected to the power outlet.
The fuse or the circuit breaker
have been tripped.
The power outlet does not work
properly.
The door is not properly closed.
The tray roller and the cooking
chamber floor are dirty.
Solution
Disconnect the power plug from
the power outlet and plug it
back in after 10 seconds.
Consult an electrician.
Plug a different device into
the power outlet. If this device
does not turn on, consult an
electrician.
Close the door fully.
Clean the tray roller and the
cooking chamber floor.
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