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Problem
Burners will not cross light
EN
each other.
"Paint" appears to be
peeling inside lid or hood.
Burner output on "high"
setting is too low.
(Rumbling noise and
fluttering blue flame at
burner surface.)
www.napoleon.com
Possible Causes
Dirty or corroded cross light brackets.
Grease build-up on inside surfaces.
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in venturi
tube.
ULPG regulator in "low flow" state.
Solution
Clean or replace as required.
This is not a defect. The finish on the lid and hood
is porcelain and will not peel. The peeling is
caused by hardened grease, which dries into paint-
like shards, that flake off. Regular cleaning will
prevent this. See cleaning instructions.
Check gas level in ULpG cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Ensure lighting procedure is followed carefully.
All gas grill valves must be in the off position
when the tank valve is turned on. Turn tank on
slowly to allow pressure to equalize. See lighting
instructions.
N415-0587 Sep 17.19
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