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14.2. Special warranty conditions for repair on site or
replacement on site
If there is an entitlement to on-site repair or replacement, the specific warranty
terms and conditions for on-site repair or replacement shall apply to your product.
The following provisions must be ensured by you for carrying out repairs or replace-
ments on site:
•
Personnel from the warranty provider who arrive at your premises for the above-
mentioned purpose must have unrestricted, safe and immediate access to the
devices.
•
Telecommunication facilities required by these personnel for the proper execu-
tion of your order, for testing and diagnostic purposes or for remedying faults
must be provided by you at your own expense.
•
You shall be personally responsible for restoring your own application software
after completion of the service by the warranty provider.
•
You shall be personally responsible for configuring and connecting any existing
external devices after completion of the service by the warranty provider.
•
The free cancellation period for repairs or replacements on site is at least 48
hours, thereafter we shall invoice you for any costs resulting from a late or mis-
sing cancellation.
15. Service Address
0333 3213106
(costs: local)
Mo - Fr: 08:00 - 20:00
Sa - Su: 10:00 - 16:00
www.medion.co.uk
@
Please use the contact form at www.medion.com/contact
01793 715716
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