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Problem
The coffee grounds
container is too full and
the 'empty coffee
grounds container' light
did not go on.
I cannot remove the brew
group.
I cannot insert the brew
group.
The coffee is watery.
The coffee is not hot
enough.
Cause
You removed the drip tray
without emptying the grounds
container.
The brew group is not in the
correct position.
The brew group is not in the
correct position.
The brew group is dirty or needs
to be lubricated.
The machine is performing its self-
adjustment procedure. This
procedure is started automatically
when you use the machine for the
first time, when you change to
another type of coffee beans or
after a long period of non-use.
The grinder is set to a too coarse
setting.
The temperature is set too low.
A cold cup reduces the
temperature of the drink.
Adding milk reduces the
temperature of the drink.
Solution
When you remove the drip tray, also
empty the coffee grounds container even
if it contains only a few coffee pucks. In
this way the coffee grounds counter will
be reset to zero, re-starting to correctly
count the coffee pucks.
Reset the machine in the following way:
close the service door and place back the
water tank. Switch the machine off and
back on again. Try again to remove the
brew group. See chapter 'Removing and
inserting the brew group' for step by step
instructions.
Reset the machine in the following way:
close the service door and place back the
water tank. Leave the brew group out.
Switch the machine off and unplug it.
Wait for 30 sec. and then plug the
machine back in and switch it on. Then
put the brew group in the correct position
and reinsert it into in the machine. See
chapter 'Removing and inserting the brew
group' for step by step instructions.
Remove the brew group (see 'Removing
the brew group from the machine'), rinse
it under the tap and leave it to dry. Then
lubricate the moving parts (see
'Lubricating the brew group').
Brew 5 cups of coffee initially to allow the
machine to complete its self-adjustment
procedure.
Set the grinder to a finer (lower) setting.
Brew 2 to 3 drinks to be able to before
taste the full difference.
Set the temperature to the maximum (see
'Adjusting the coffee temperature').
Preheat the cups by rinsing them with hot
water.
Regardless of whether you add hot or cold
milk, adding milk always reduces the
temperature of the coffee. Preheat the
cups by rinsing them with hot water.
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