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Troubleshooting
Symptom
Sound cannot be heard.
• Adjust the volume to the optimum level.
• Check the cords and connections.
"MISWIRING CHECK WIRING
THEN PWR ON" appears.
"PROTECTING SEND
SERVICE" appears.
Source cannot be selected.
The unit does not work
at all.
Correct characters are not
• This unit can only display uppercase letters, numbers,
displayed.
• Depending on the display language you have selected
• Radio reception is poor.
• Static noise while
listening to the radio.
Disc cannot be ejected.
Noise is generated.
"PLEASE EJECT" appears.
Playback order is not as
intended.
Remedy
Turn the power off, then check to be sure the terminals of
the speaker wires are insulated properly. Turn the power
on again.
Send the unit to the nearest service center.
Check the [SOURCE SELECT] setting. (Page 6)
Reset the unit. (Page 4)
and a limited number of symbols.
(page 7), some characters may not be displayed
correctly.
Connect the antenna firmly.
Press and hold
to forcibly eject the disc. Be careful not
to drop the disc when it is ejected. If this does not solve
the problem, reset the unit (page 4).
Skip to another track or change the disc.
Reset the unit (page 4). If this does not solve the
problem, consult your nearest service center.
Optical disc, the files are played in the order which they
were recorded.
USB device, the folders are played in the order of creation
(date and time). The files within each folder are played in
the order of the file name (alphabet).
Symptom
Remedy
Elapsed playing time is not
This depends on the recording process earlier (disc/USB).
correct.
"READING" keeps flashing.
• Do not use too many hierarchical levels and folders.
• Reload the disc or reattach the device (USB/iPod/
iPhone).
"UNSUPPORTED DEVICE"
• Check whether the connected USB device is compatible
appears.
with this unit and ensure the file systems are in
supported formats. (Page 35)
• Reattach the USB device.
"UNRESPONSIVE DEVICE"
Make sure the USB device is not malfunction and reattach
appears.
the USB device.
"USB HUB IS NOT
This unit cannot support a USB device connected via a
SUPPORTED" appears.
USB hub.
• The source does not
The USB port is drawing more power than the design
change to "USB FRONT/
limit. Turn the power off and unplug the USB device.
USB REAR" when you
Then, turn on the power and reattach the USB device.
connect a USB device
If this does not solve the problem, turn the power off and
while listening to another
on (or reset the unit) before replacing with another USB
source.
device.
• "USB ERROR" appears.
The iPod/iPhone does not
• Check the connection between this unit and iPod/iPhone.
turn on or does not work.
• Disconnect and reset the iPod/iPhone using hard reset.
"LOADING" appears when
This unit is still preparing the iPod/iPhone music list. It
you enter search mode by
may take some time to load, try again later.
pressing
.
"NO DISC"
Insert a playable disc into the loading slot.
"TOC ERROR"
Make sure the disc is clean and inserted properly.
"NA FILE"
Make sure the media (disc/USB) contain supported audio
files. (Page 34, 35)
37
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