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Service and Warranty
Service. In case of warranty enquiries, please contact your dealer/installer. In case of request for service under warranty, please
enclose your original receipt and make sure that the serial number on the product is readable. Important: Never send the
product to be repaired without the prior agreement of your dealer. The product must always be packed properly. If the product
is NOT UNDER WARRANTY, all costs (including unlimited costs of repair and freight) must be paid for by the customer.
Warranty certificate. Jamo provides a eightyfour (84) month warranty from the date of purchase against material and
manufacturing defects on passive speakers and a twenty-four (24) month warranty on electronics; in the US only, Jamo provides
a limited lifetime warranty on in-wall and in-ceiling speakers (each, a warranty period). For defects covered by the warranty, the
product must be returned to the dealer/installer that sold the product.
Terms of Warranty
1.
Nothing in this warranty shall limit your statutory rights.
2.
The warranty is only valid on presentation of the original sales receipt or other valid proof of purchase, and provided that
the serial number on the product is fully legible.
3.
Warranty repairs must be carried out by an authorised Jamo dealer, or an authorised service centre. No payment will be
made for repairs performed by unauthorised persons. This warranty does not extend to products which have been repaired
or otherwise altered by unauthorised persons, and any damage to the product caused by work by unauthorised persons is not
covered by this warranty.
4.
This product will not be considered defective, either in materials or in manufacture, to the extent that faults are caused by
adaptation to national, local, technical or safety related requirements in countries other than the specific country where the
product was purchased.
5.
Jamo shall at its option during the relevant warranty period either repair or replace defective components. If the component
repair or replacement cannot be performed, the product will be replaced.
6.
In no circumstances shall Jamo be liable in contract, tort (including negligence) or breach of statutory duty or otherwise for loss
of profits, loss of revenue, loss of data, loss of business or loss of anticipated savings or for any consequential loss whatever.
7.
The warranty does not cover the following:
a)
Periodic inspection, maintenance and repair or replacement of parts resulting from normal wear and tear.
b)
Costs connected to delivery to the dealer, disassembly or re-installation of the product.
c)
Misuse, including use for purposes other than was intended, or faulty installation.
d)
Damage caused by lightning, water, fire, natural catastrophes, war, insurrection, incorrect line voltage, insufficient
ventilation, transport or other causes outside of the control of Jamo.
8.
This warranty applies to every legal owner of the product during the warranty period.
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