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TROUBLESHOOTING
If you still have questions or an unresolved issue after going through this troubleshooting guide, or
just want to speak to a Kobalt product expert, please call our customer service department at
1-866-456-8934, 9 a.m. - 8 p.m., EST, Monday - Thursday, 9 a.m. - 5 p.m., EST, Friday - Saturday.
PROBLEM
The handle is not
in position.
The snow thrower
doesn't start.
The motor is on, but
the impeller does
not turn.
The snow thrower
leaves a thin layer
of snow behind.
All manuals and user guides at all-guides.com
POSSIBLE CAUSE
1. The bolts are not properly
seated.
1. The battery is not charged.
2. The switch is defective.
3. Battery is too cold.
4. The battery is not attached to
the motor.
5. Battery may require service
or replacement.
1. The belt is damaged.
1. The scraper is worn.
CORRECTIVE ACTION
1. Make sure the bolts are correctly installed
through the handle bars. Check to see if the
hand knobs are tight. Refer to Assembling
the Handles section in this manual.
1. Charge the battery by following the
procedures in the battery and charger
manual.
2. Have the switch replaced by an authorized
service center.
3. Remove battery from snow thrower. Bring
battery and charger into warm area for 15
minutes on charge. After 15 mins, remove
from charger and install in snow thrower for
use.
4. Check the connection between the motor
connector and the battery.
5. Call customer service at 1-866-456-8934 or
replace battery.
1. Replace the belt (see the section entitled
Replacing the Drive Belt).
1. Inspect the scraper for wear or damage. Re-
place the scraper (see the section entitled
Replacing the Scraper).
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