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Siemens ProPocket Guide D'utilisation page 14

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Warranty and Service
Your remote control has a one-year warranty that covers
defects in material and workmanship from the original date
of purchase. There is no loss and damage coverage for the
remote control. Remotes received for warranty service at an
authorized Siemens Service Center will be repaired or replaced
with new or reconditioned components, without charge, to
meet the performance specifications of the product.
Warranty service must only be performed by an authorized
Siemens Service Center. Service performed by unauthorized
service entities voids this warranty and repairs so necessitated
will be done on a parts and labor cost basis.
This warranty does not cover malfunctions due to unusual
wear and tear or mistreatment of the product such as physical
shock or tampering with the product, any of which voids all
warranties.
In case of malfunction or loss, take your Siemens remote
control and proof of purchase to the Audiologist or Hearing
Care Provider from whom the unit was purchased. If factory
service or replacement is needed, your Audiologist or Hearing
Care Provider will forward the unit to an authorized Siemens
Service Center.
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All manuals and user guides at all-guides.com
WARRANTY AND SERVICE
IMPORTANT
Record your remote control serial number and date of
purchase here for future reference.
Serial number _______________________________
Date of purchase _______________________________
The serial number is located inside the battery
compartment (Fig. 10).
Fig. 10: Serial Number
The year of manufacture is incorporated into the serial
number. The warranty is based upon the date of purchase,
not the date of manufacture.
The serial number may look similar to this sample: AV12345.
The second letter of this serial number refers to the year
of manufacture of the remote control. The letters U and V
indicate a 2009 year of manufacture. Your Audiologist or
Hearing Care Provider can answer any questions you may
have about the identifying code on your remote control.
WARRANTY AND SERVICE
25

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Epocket