Troubleshooting
This chapter summarises the most common problems you could encounter with this appliance.
If you are unable to solve the problem with the information below, visit www.philips.com/support for
a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem
Cause
The robot does
The rechargeable battery
not start cleaning
is empty.
when I press the
on/off button.
The small plug is still
inserted in the socket on
the robot.
The warning
One or both wheels are
indicator flashes
stuck.
quickly.
One or both side
brushes are stuck.
The top cover is not
present or is not closed
properly.
The bumper is stuck.
The robot was lifted
while it was cleaning.
The robot does
The bristles of one or
not clean
both side brushes are
properly.
crooked or bent.
The filter in the dust
container is dirty.
The suction opening in
the bottom of the dust
container is clogged.
All manuals and user guides at all-guides.com
Solution
Charge the rechargeable battery
(see chapter 'Preparing for use').
The robot does not work on mains power.
It only works on its rechargeable battery.
Therefore, always disconnect the adapter from
the robot and the mains before use.
Set the power switch to 'off '. Remove the fluff,
hair, thread or wire that is caught around the
wheel suspension.
Clean the side brushes (see chapter 'Cleaning and
maintenance').
When the top cover is not present or is not
closed properly, the robot does not work. Place
the top cover on the robot properly.
Press the on/off button. Lift the robot so that its
bumper comes free. Place the robot at some
distance from the obstacle and press the on/off
button to make it resume cleaning.
Press the on/off button. Place the robot on the
floor. Then press the on/off button to make the
robot resume cleaning.
Soak the brush or brushes in warm water for a
while. If this does not restore the bristles to their
proper shape, replace the side brushes
(see chapter 'Replacement').
Clean the filter in the dust container with a cloth
or a toothbrush with soft bristles.
If brushing does not help to clean the filter,
replace the filter with a new one. We advise you
to replace the filter at least once a year.
Clean the suction opening (see chapter 'Cleaning
and maintenance').
ENGLISH
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