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TROUBLESHOOTING (CONT.)
Problem
Strange smell coming
from the air purifier.
The Check Filter Indicator
light is still on after
replacing the filters.
The Check Filter Indicator
light has not turned on
within 8 months.
The Check Filter Indicator
light turned on before 6
months.
If your problem is not listed, please contact
Possible Solution
Clean the filters or replace if necessary.
Contact
Customer Support
Avoid using your air purifier in an area with high humidity or while
diffusing essential oils.
Reset the Check Filter Indicator (see
Indicator
Light, page 10).
The Check Filter Indicator is a reminder for you to check the filters
and will light up based on how long the air purifier has been used
(see
When Should I Replace the
use your air purifier often, the Check Filter Indicator light will take
longer to turn on.
The Check Filter Indicator is a reminder for you to check the filters
and will light up based on how long the air purifier has been used
(see
When Should I Replace the
your air purifier frequently, the Check Filter Indicator light will turn
on sooner.
(see page 14).
Resetting the Check Filter
Filters?, page 10). If you don't
Filters?, page 10). If you run
(
Customer Support
see page 14
EN
).
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