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CONDITIONS OF WARRANTY
If during the 1 year warranty period your new product is found to be defective, Winplus North
America will repair such defect, or replace the product, without charge for parts or labor subject
to the following conditions:
1. All repairs must be performed by Winplus North America.
2. All warranty claims must be accompanied by a copy of the sales receipt or bill of sale.
3. The equipment must not have been altered or damaged through negligence, accident,
improper operation, or failure to follow the product instructions for installation, use, or
care.
4. The replacement of parts is excluded from the warranty when replacement is necessary
due to normal wear and tear.
5. Repair or replacement parts supplied by Winplus North America under this warranty are
protected only for the unexpired portion of the original warranty.
6. This is a "repair or replace" warranty only, and does not cover the costs incurred for the
installation, removal or reinstallation of the product, or damage to any mobile phone
device or vehicle.
OWNER'S RESPONSIBILITIES:
Winplus North America will make every effort to provide warranty service within a reasonable
period of time. SHOULD YOU HAVE ANY QUESTIONS ABOUT SERVICE RECEIVED OR IF YOU
WOULD LIKE ASSISTANCE IN OBTAINING SERVICE, PLEASE CALL TOLL FREE 1.866.294.9244
DURING REGULAR BUSINESS HOURS MONDAY THROUGH FRIDAY 9:00 AM TO 5:00PM.
NOTE: Toll Free # is for North America Customers ONLY. See Customer service section for
customer contact numbers for other regions/offices.
For customer service and technical support, please call us at 1.866.294.9244 or email us at
customercare@winplususa.com. If at that time it is determined that a replacement unit is
needed, the support representative will issue a Return Authorization and instruct on how to get
a new unit.
Winplus North America makes no other warranty of any kind aside from the limited express
warranty stated herein.
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