TROUBLESHOOTING
PROBLEM
Refrigerator does
Temperature Control Knob is set to
not run
OFF
Refrigerator is unplugged
Breaker is tripped or turned off / Fuse is
blown
Refrigerator is in defrost mode
Refrigerator or
Temperature control is not set low
freezer is too warm
enough
Doors opened frequently or left open
Warm food added recently
Items against back of compartments
are blocking proper airflow
Refrigerator or
Temperature control is set too low
freezer is too cold
Refrigerator
Normal when first plugged in
compressor runs
Warm or large amounts of food added
frequently or for
Door is left open
long periods of time
Hot weather or frequent openings
Temperature control set to coldest
setting
Moisture on
High humidity
exterior/interior of
refrigerator
Doors opened frequently or left open
Open container of water in refrigerator
Refrigerator has an
Food is not sealed or packaged properly Re-seal packaging / Place an opened box of
odor
Interior needs to be cleaned
Light does not
Refrigerator is unplugged
come on
Bulb is loose
Bulb is burned out
Not all models come with a freezer
or mid level light
POSSIBLE CAUSE(S)
PAGE 16 • TROUBLE SHOOTING & WARRANTY
SOLUTION
Turn temperature knob clockwise to turn on
cooling system
Plug power cord into power source
Reset / Turn on breaker or replace fuse
Wait about 40 minutes for defrost cycle to end
and cooling system to restart
Turn temperature knob clockwise to adjust to a
lower temperature; allow 24 hours to adjust
Keep door closed / Check that a package isn't
preventing door from closing
Allow time for food and refrigerator to cool
Store items only inside the trim of the glass
shelves; don't place items against sides of the
compartments or directly in front of any vents
Turn knob counter-clockwise to change to a
warmer setting; allow 24 hours to adjust
Allow 24 hours for the refrigerator to cool down
This is normal
Ensure that door is not being held open by an
item
This is normal
Adjust knob to a warmer setting
This is normal; Dry surface and adjust
temperature knob to slightly colder setting
Keep door closed / Check that a package isn't
preventing door from closing
Cover or seal container
baking soda in the refrigerator, replace every
three months
Follow cleaning instructions in Proper Care and
Maintenance section
Plug refrigerator in to power source
Tighten bulb by turning clockwise
Follow instructions in Light Bulb
Replacement section