31
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem your-
self. If the problem cannot be solved with the steps that are listed, contact the customer service
department.
Do not attempt to repair a electrical device yourself!
Problem
Nothing is shown on
the display (7).
The fuse in the fuse
box is triggered.
Water runs out of
the device.
The coffee runs very
slowly into the jug.
The coffee is too
weak.
The ground coffee
does not drop
into the fi lter
compartment.
A large amount of
steam is produced in
the brewing process.
03958_DE-EN-FR-ES-IT_A5_V2.indb 31
03958_DE-EN-FR-ES-IT_A5_V2.indb 31
Possible cause
The mains plug is not inserted
correctly in the socket.
The socket is defective.
No mains voltage is present.
The display is defective.
Too many devices connected to
the same circuit.
There is too much water in the
water tank (11).
The drip stop is blocked.
The device is furred up.
There is too much water in the
water tank.
There is not enough coffee in
the fi lter or bean container (2).
The grinder shaft is blocked.
The device is furred up.
Fix
Insert the mains plug.
Try another socket.
Check the fuse of the mains
connection.
Contact our customer service
department.
Reduce the number of devices
in the circuit.
Do not overfi ll the water tank!
Clean the fi lter insert with drip
stop.
Descale the device.
Only pour the quantity of water
required for the number of cups
you want into the water tank.
Pour in the quantity of coffee
required for the number of cups
you want.
Clean the grinder shaft.
Descale the device.
06.08.2020 09:48:50
06.08.2020 09:48:50
EN