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4-Port External USB 3.0 PCI Express Card
2. Enter the "Uninstall or change a program" page, and double-
click "Renesas Electronics USB 3.0 Host Controller Driver" to
process driver uninstallation procedure.
User Manual
RC-508
10
4-Port External USB 3.0 PCI Express Card
En
Chapter 3: Troubleshooting Tips
If card and devices connected to the computer do not
seem to be working properly, please perform the basic
troubleshooting steps below:
1.Check that all cables are correct and securely connected.
2.Make sure USB device's power is turned on.
3.Make sure the devices are getting required power.
4.Make sure there is no problem with the card installation.
Computer failed to start after inserting the USB 3.0 PCI
Express card.
Turn off the computer, remove the USB 3.0 PCI Express Card, and
try to restart the computer. If the computer starts successfully, it
means that the card has not been inserted into the PCI Express slot
correctly. Please clean golden connectors by rubber firstly, then try
installing in another PCI Express slot.
There is a yellow exclamation point on controller
1. Please shutdown your computer and move the card to another
available slot, then re-install USB 3.0 driver.
2. Please point on this device then right-click on the mouse.
Select "Update Driver" to renew USB driver.
3. This exclamation point usually means there is a resource conflict
between this card and another card in your system. Please move
the card to another available slot. Restart your computer. Windows
will re-configure itself and re-assign resources. Check your device
manager again.
User Manual
RC-508
11
En
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