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This table explains error codes from faulty components or activated safety system.
Screen and state
of the heat pump
PP 01
Water inlet
Heater and pump
temperature sensor
stopped
PP 02
Heater protect
Heater and pump
temperature sensor
stopped
PP 03
Ambient air
The heater
temperature sensor
continues running
PP 05
Water outlet
Heater and pump
temperature sensor
stopped
First anti-frost
PP 07
protection active
Second anti-frost
PP 07
protection active
EE 01
Heater overheating
Heater and pump
protection
stopped
EE 03
Heater and pump
Flow switch
stopped
EE 06
Heater protect
Heater and pump
temperature sensor
stopped
EE 08
Wire control
The wire control
Communication
can't operated
error
EE 09
The outlet water
Heater and pump
temperature is too
stopped
high for protection
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ERRORCODES
Component
Possible
Sensor
disconnected, non
supplied or
defective
Sensor
disconnected, non
supplied or
defective
Sensor
disconnected, non
supplied or
defective
Sensor
disconnected, non
supplied or
defective
Low temperatures
for water and air
Low temperatures
for water and air
Insufficient water
flow
Overheating
protection switch
out of order
Insufficient water
flow
Switch is not
placed correctly
Flow switch
disconnected, non
supplied or
defective
Heater protect
temperature
detected up to
95°C more than 3
times in 1HR
Signal cable of
wire
Control is loose
Water flow rate
not enough
Water temperature
setting too high
Intervention
Check the connections, the wires, change it
or replace the electronic card.
Check the connections, the wires, change it
or replace the electronic card.
Check the connections, the wires, change it
or replace the electronic card.
Check the connections, the wires, change it
or replace the electronic card.
No action required.
No action required.
Check the water flow.
Replace the overheating
protection switch.
Check the water flow.
Check that the flow switch is correctly in
place so the arrow on the switch points the
way waterflow goes. Check
page 8. If adjustment is needed, loosen the
nut before turning the switch and tighten it
afterwards.
Check the connections, the wires, change it
or replace the electronic card.
Water flow is too small
piping has been blocked, check piping.
Check the connection of signal cable.
Check the water flow rate, or water
system is jammed or not
Lower set temperature.
on
P
16/17
AGE
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