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Locating Your Serial Number:
Your serial number can be found on the heater's rating label. It will begin with the letters FH followed
by 9 digits. For Example: FH120900170. Have your Serial Number ready before calling customer
service at 800-641-6996.
Problem
Fan stays on when heat shuts
off.
Fan speed stays the same
when changing settings.
Heating element does not glow
red.
Do not feel heat or air flow.
© 2014, Pinnacle Products International, Inc.
NEVER LEAVE HEATER UNATTENDED WHILE
CONNECTED TO A POWER SOURCE
Troubleshooting
Cause
1. Fan runs continuously while
the heater is operating.
1. Fan speed stays constant.
Setting changes amount of
heat output only.
1. Heating element is made of
stainless steel and will not
glow red to produce heat.
1. No power to heater.
2. Desired room temperature
reached.
3. Heater does not heat area
in front of heater, it will
disperse heat throughout
room to heat entire space.
9
Solution
1. Heater is operating correctly.
1. Heater is operating correctly.
1. Heater is operating correctly.
1. Check power connections
/ connect heater to power
supply.
2. Thermostat will shut off once
desired room temperature is
reached. Heater is operating
correctly.
3. Heater is operating correctly.
Garage Heater User's Manual
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