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Use with cylinders of approximately Ø 30 cm, H 55 cm.
Only use a gas hose in accordance with EN 16436-1:2014+A1 class 2 with a diameter of min. 6.3 mm and a
recommended length of 1.5 m.
Troubleshooting
problem
The fan does not work.
The piezo igniter does not work.
No gas on the burner.
Gas leak and/or gas smell.
The burner switches on but the
flame dies out when releasing the
gas valve button.
Too much incoming gas or too
large a flame.
The burner dies out.
14.
Servicing Instructions Intended for the Technician
Any maintenance, replace or repair activity involving a dangerous component must be done by the
manufacturer, its after-sales service or a qualified technician in order to avoid risks, even if the device has been
disconnected from the mains.
Warning: Use only original replacement parts. This heater must use design-specific parts. Do not substitute or
use generic parts. Improper replacement parts could cause serious or fatal injuries. This will also protect your
warranty coverage for parts replaced under warranty.
The technician must read this user manual prior to start replacement, repair or maintenance activities on the
heater. Please contact the manufacturer if technical support, information on spare parts or other information
about this heater is needed.
Never operate the heater in a non-authorized manner.
V. 06 – 01/03/2019
FT10C/FT15C/FT30C
possible cause
No power voltage.
The fan is locked.
Damaged power cable of switch.
The electrode is in the wrong
position (distance to the burner is
too large or too small).
The gas valve is closed.
The gas cylinder is empty.
Gas connections badly sealed.
Gas connections badly sealed.
The thermo-element is
insufficiently warmed up or
damaged.
Damaged pressure regulator.
Insufficient air feeding.
The heater is overheated.
Insufficient gas feeding volume
(empty tank).
8
possible solution
Check if the heater is connected to
the mains and the residual-current
device or fuse switch is fine.
Please contact a technician.
Please contact a technician.
Please contact a technician.
Open the gas valve.
Replace the gas cylinder as
described in chapter Connecting
and Replacing the Gas
Cylinder.
Close the gas supply immediately
and contact a technician.
Close the gas supply immediately
and contact a technician.
Re-ignite and press the gas valve
button for at least 30 seconds
after ignition. Please contact a
technician with recurring
problems.
Replace the pressure regulator.
Make sure the fan works perfectly.
Assure optimum airflow by
removing all objects in front of the
air intake and outtake. Respect
the prescribed safety distances:
- Air intake > 2.5 m
- Air outtake > 3.5 m
- Sides > 2 m
- Above heater > 2 m
Leave the heater to cool down for
5 minutes before switching on.
Please contact a technician with
recurring problems.
Check the gas feeding volume and
connect a new/bigger gas cylinder
if necessary as described in
chapter Connecting and
Replacing the Gas Cylinder.
©Velleman nv

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Ft15cFt30c

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