•
Repairs or modifications that have not been carried out by us
•
Damages that arise from the use of incorrect accessory parts
•
Application of force
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Damage due to external influences, e.g. transport damage, weather damage, impact or breakage
•
Wilful motor overloading
•
Damage caused by incorrect voltage (mains voltage), e.g. when used abroad
•
Malice, wilful deception
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Repairs with non-original parts (original spare parts can be found here: www.ikra.de/ersatzteile/)
•
Repairs or modifications that have not been carried out by us
Repairs under warranty may only be carried out by authorised workshops or by the in-house customer service department,
•
Application of force
otherwise the warranty shall be voided. Service addresses can be found at www.ikra.de/serviceadressen. During the repair
•
Wilful motor overloading
we do not provide the customer with any temporary replacement equipment.
•
Malice, wilful deception
Repair costs that are not covered by the warranty will be invoiced to the customer. The customer shall be consulted prior
Repairs under warranty may only be carried out by authorised workshops or by the in-house customer service department,
to the performance of any repairs that result in additional costs.
otherwise the warranty shall be voided. Service addresses can be found at www.ikra.de/serviceadressen. During the repair
we do not provide the customer with any temporary replacement equipment.
Enforcement of the warranty (warranty claim):
If the product does not function during the warranty period or does not function as intended for use, this is a warranty claim.
Repair costs that are not covered by the warranty will be invoiced to the customer. The customer shall be consulted prior
to the performance of any repairs that result in additional costs.
In the event of a warranty claim, please contact
Tel: +49 (0) 6071-3003-0
Enforcement of the warranty (warranty claim):
Email: kundenservice@ikra.de
If the product does not function during the warranty period or does not function as intended for use, this is a warranty claim.
You will find further service addresses, which you are welcome to contact if you require assistance, at www.ikra.de/servi-
In the event of a warranty claim, please contact
ceadressen.
Tel: +49 (0) 6071-3003-0
Email: kundenservice@ikra.de
Assertion of the defect must take place immediately after the occurrence of the defect and within the warranty period.
You will find further service addresses, which you are welcome to contact if you require assistance, at www.ikra.de/servi-
Our competent customer hotline and technical hotline are by your side throughout the complete warranty period with advice
ceadressen.
and assistance. In the event of a warranty case, contact us and you can send the faulty device to us free of charge. The
return shipping of the repaired device or the replacement device back to you is also free of charge.
Assertion of the defect must take place immediately after the occurrence of the defect and within the warranty period.
Our competent customer hotline and technical hotline are by your side throughout the complete warranty period with advice
and assistance. In the event of a warranty case, contact us and you can send the faulty device to us free of charge. The
return shipping of the repaired device or the replacement device back to you is also free of charge.
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